wellby financial and houston rockets logo

Systems Status

About This Page

Welcome to Wellby's home for information on system status. Here you'll find details about the status of our systems and services. If we experience any intermittent issues, service outages, or disruptions, we’ll update the information below.

Wellby Online Banking

Enroll and log in to your accounts at secure.wellbyfinancial.com.

Operational

 

Mobile Apps (Apple & Android)

Download the new Wellby mobile app by visiting the Apple App Store or Google Play Store.

To support the security measures put in place by our online banking vendor to keep your data safe, our online banking services require the use of modern mobile operating systems and browsers. Below are the details for each supported Apple iOS, Android OS.

Apple iOS: 16.0 or newer
•    Beginning in May 2024, this will be updated to iOS 16.4 or newer
Android OS: 8.0 or newer
Minimum required app version for all Mobile Operating Systems: 3.7 or newer

Due to Apple ending support for iPhone 7 models after iOS version 15.8.2, these devices will not be able to update to iOS version 16.0.

Below is a list of Apple mobile devices that are compatible with iOS version 16.0 or newer:
•    All iPhone 8 and later models
•    All iPad Pro models
•    iPad Air 3rd Generation and later
•    iPad 5th generation or later
•    iPad mini 5th generation or later

Operational

Apple App Store

Google Play Store

Credit & Debit Cards

Operational

Transfers & Loan Payments

Operational

Bill Pay

Operational

Mobile Check Deposit

Operational

Messages/Conversations (formerly Secure Message)

Operational

Electronic Statements and Documents

Operational

Telebanking

Wellby Telebanking is now available! Call (281) 488-0708 to enroll.

Operational

Online Account Opening

Operational

Online Loan Applications

Operational

Online Mortgage Applications

Operational

Online Payment Center

Operational

Online Appointment Scheduling

Operational

Contact Center

Operational

Online Check Ordering

Operational

DocuSign

Operational